Questions A-Z

Our most asked question currated for you. If there are any open questions don't hesitat and contact our reception

Pharmacy

The pharmacies in our area: Stöckach-Apotheke, Neckarstr.136, subway stop Stöckach (line U1, U2, U14) Kur-Apotheke, Marktstr.3, Bad Cannstatt, subway stop Wilhelmsplatz (line U1, U2) Ostend-Apotheke, Ostendstr.60, subway stop Ostendplatz (line U2 change at Stöckach to line U4 or U9) All pharmacies can be reached on foot in about 20 minutes.

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Trips

Information about possible excursion destinations can be obtained at the reception desk or ask at the tourist information (i-Punkt) under 0711 2228100.

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Allergy sufferers

In our house we offer allergy bedding. Please let us know if you need one.

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Baby crib

If you need a baby crib, please let us know. We will gladly provide you with one free of charge.

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Please do not disturb

Hang the designated "red card" on your room door if you do not want to be disturbed or do not want your room cleaned.

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Stationery and envelopes

We will gladly provide you with these utensils upon request.

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Check-out

The hotel room is available until 11:00 am on the day of departure. Please let us know if you need the room longer. Please understand that we have to insist on this time during certain events (Cannstatter Wasen, etc.), as the next guests arrive early.

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E-Mail

Our email address is: info@hotel-berg-stuttgart.de

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Airport by public transport

From the Mineralbäder stop, take the U1 Fellbach or U2 Neugereut lines to Bad Cannstatt (Wilhelmsplatz). There you change to the S2 or S3. These trains will take you directly to the airport. You need a ticket for three zones (from April 2019 only for two zones).

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Hairdryer

You will find a hairdryer in the bathroom of your room.

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Hairdresser

The nearest hairdresser is a few meters from the hotel: La Vision, Karl-Schurz-Strasse 3, 0711-22968701. Mon: closed Tue-Fri: 09:00-19:30 Sat: 09:00-14:30 Sun: closed More hairdressers are located at the subway stop Stöckach (U1, U2, U14): Hair Express, Badstraße 8, 0711 556465 Mon-Fri: 09:00-19:00 Sat: 09:00-16:00 Sun: closed Hairdresser 2000, Hackstraße 1, 0711 2622248 Mon: 13:00-18:30 Tue-Fri: 08:30-18:30 Sat: 08:00-14:30 Sun: closed It is recommended to make an appointment. Translated with www.DeepL.com/Translator (free version)

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Breakfast

You are welcome to have our delicious breakfast in our small breakfast room. On warm days you are also welcome to have breakfast on our terrace. Our breakfast hours in the hotel are: Mon to Fri 6:30 - 10:00 a.m. Sat, Sun and holidays 7:30 - 10:00 a.m.

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Lost property

If you find any items, please hand them in at the reception. If you are looking for a lost or forgotten item, please contact our reception 0711 9978070.

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Luggage storage

We will be happy to store your luggage in our breakfast room or at the reception desk for you during our reception opening hours.

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Luggage service

Please note: Unfortunately, we do not have an elevator. We are happy to assist you with luggage transport.

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Pets

Pets are unfortunately not allowed in our house.

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Homepage

Visit our Hompage: http://www.hotel-berg-stuttgart.de/

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Informationen

About the city, the surrounding area, recreational opportunities, bus and train connections and much more you can get at the reception. Please help yourself to our info wall at the reception.

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WiFi

In our hotel you can use our WLAN free of charge. Under the network Frederix Hotspot you can log in with the password "hotelberg2018".

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Kids

Are welcome with us.

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Pillows

We will be happy to bring an extra pillow to your room.

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Credit Cards

We accept VISA, Euro/Mastercard and EC-Cash.

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Minibar

At the entrance you can use our minibar. Please enter your drink or snack in the list, these will be charged upon your departure.

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Parking

Parking around our house at the roadside is free of charge. We have underground parking spaces available in the neighboring house for € 10,00/night. ATTENTION! max. Height: 150cm (these are double parking spaces with "lifting platform").

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Smoking

You are welcome to smoke on our terrace or in front of the front door. It is NOT allowed to smoke in the room. If you smoke in the room, we will charge you a cleaning fee of 50,00 €.

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Reception

Our reception is open during Mon - Fri 6:00 - 18:00 Sat - Sun 7:00 - 16:00

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Cabs

Cab central Stuttgart: 0711-19410. We will be happy to call a cab for you.

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Telefon

Dial "0" to get the outside line. Our phone number is 0711-9978070. One telephone unit costs 0,25€, according to the clock of the German Telekom.

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Public transportation

The city center can be reached well and quickly by public transport. From the Mineralbäder stop, it is only 7 minutes to Charlottenplatz (lines U1 or U2) or 12 minutes to the main train station (line U14). The following prices apply for a VVS (Verkehrsverbund Stuttgart) ticket (as of October 2020): Short distance ticket 1,50 € One-way ticket (1 zone) 2,60 € 4-way ticket (1 zone) 10,00 € Single day ticket 5,20 € (valid from day of validity until 7:00 a.m. next day) Group day ticket 10,40 € (valid up to 5 persons) Translated with www.DeepL.com/Translator (free version)

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